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Infrastructure

 
Unnati Infosolution Pvt. Ltd. operates from one of the finest state-of the art facilities in India. The  company has capabilities in Voice ( outbound), Email, Chat and Back Office processes.
  • 24x7 Operations
    The facilities operate 24x7 and are equipped with 100% power back up, cafeteria, employee transport and robust physical security systems.
  • Infrastructure and Location
    While we have other, smaller CRM operations, we are now currently constructing a 125-seat Call center for both inbound and outbound services. And unlike most call centers, we have our own building set-up to specifically handle multiple call centers’ needs and is connected 24 hrs a day.
  • Power Backup
    Besides our connections to the city’s main power grid, our building structure is also powered by our own generators for redundancy and a guaranteed uptime of 99.9 percent. Additionally, our environment is complete and fully-backed up by multiple, hi-capacity UPS machines.
 
 
 
 
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